Answer and book around the clock without hiring more staff.
XI Customer
An artificial intelligence agent that answers your customers in Spanish and English, understands what they need, and books the appointment straight into the right person’s calendar. It works around the clock, even while you sleep.
What it does
Natural, fluid conversations, without preset option menus
The agent understands questions written in everyday language, typos and all, with no technical terms needed. It answers with your company’s information, such as prices, hours, location and services, using the information you load.
Books against your real calendar availability
It manages each team member’s calendar, respects their vacations and days off, and never offers a slot that is already taken. Booking window of up to 180 days.
From one location to many, in one console
Whether you have one location or several, manage everything from a central console with per-user permissions, while each location keeps its own hours, team and services.
Your data and your customers’ data, always protected
Security standards with a 14-character password minimum, account lockout on the fifth failed attempt, sessions that expire after 12 hours, and configurable visit retention.
Details that matter
- Languages
- Spanish and English
- Availability
- 24 hours, 7 days
- Booking window
- 180 days
- Setup
- Nothing to install
Plans
Every plan has two parts: a monthly base and a usage charge that depends on your operation. Below you can work it out before you choose your plan.
Essential
For a single-location business receiving more messages than it can answer.
Billed $590 per year
Plus usage
- Includes 1 location.
- Includes 300 conversations a month. $0.35 for each additional one
Additional location charge: $25.00 a month for each additional location.
1 location · 300 conversations a month
- AI agent in Spanish and English
- Online booking with automatic confirmation
- Conversation and visit history
- Administration console
- Email support
Works out to $49.17 per month
The annual discount applies to the base. Usage is billed each month.
Professional
For multi-location operations whose team needs separate schedules and permissions.
Billed $1,190 per year
Plus usage
- Includes up to 3 locations.
- Includes 1,200 conversations a month. $0.25 for each additional one
Additional location charge: $25.00 a month for each additional location.
3 locations · 1,200 conversations a month
- Everything in Essential
- Multiple locations with their own hours
- Per-user permissions and an audit log
- Your company’s vacation and day-off calendar
- Appointment and reservation reminders
- Priority email support
Works out to $99.17 per month
The annual discount applies to the base. Usage is billed each month.
Enterprise
For chains and franchises that need integrations and a written service agreement.
Billed $2,490 per year
Plus usage
- Includes up to 10 locations.
- Includes 5,000 conversations a month. $0.18 for each additional one
Additional location charge: $20.00 a month for each additional location.
10 locations · 5,000 conversations a month
- Everything in Professional
- Unlimited locations and team members
- Integration with your existing system
- Written service level agreement
- Training for your team
- Assigned account manager
Works out to $207.50 per month
The annual discount applies to the base. Usage is billed each month.
Work out your monthly cost
Use your real numbers to see the total before you choose a plan. This is an estimate, not a charge.
3 included in this plan.
1,200 included in this plan.
- Plan base
- $99.17
- Usage
- $0.00
- Total per month
- $99.17
Estimate excludes the 7% ITBMS.
If you go beyond what your plan includes, you will see your base plan charge plus usage.
The base shown is the annual payment prorated. Usage is always billed monthly.
Estimate based on the Professional plan.